TOMPEE Privacy Policy

Tompee policy to protect the rights of users

Tompee takes your privacy very seriously. Please read this to find out about our privacy policies.

By accepting our terms and conditions you give consent to the collection, use and disclosure of your personal information as described by this privacy policy.

Tompee reserves the right to change the privacy policy at any point with/without your notification. We suggest you check this page regularly for any changes.

Collecting Information

Browsing the website is free and can be done without registering or providing us with any information. To save searches or sell you will have to register.

When registering you give us permission to store your information on our servers and transfer it when necessary. We store/transfer your details in a safe, confidential and secure environment.

When registering you will provide us with:

  • Personal Information (Name, Date of Birth).
  • User details (Username, Password).
  • Contact Details (Address, Email Address, Telephone Number).

Along with this information we will also store:

  • Transactional information (Your purchases, sales etc. This will also include item description, image etc).
  • Communication with other users (Questions/comments left about a product, Feedback etc).

Tompee will also collect standard information automatically from your computer and/or web browser (e.g. IP address, page views, browser information and cookies). This is to help us analyse the use of the website and to ensure its working correctly.

Should your personal information change we require that you to change it promptly.

Using your details

When a transaction is agreed we will reveal your contact details (Email address, postal address and telephone number) to the other party (buyer or seller), you will also receive their contact details; this is in order to complete the transaction. This is the only occasion your contact details will be unveiled to another user.

Your username will be openly available on the website. Your activates (items for sale, feedback, questions/comments etc) on the website are available to the public via your username. When listing an item your location (town or city) will be revealed as the item location.

Other users may contact you using your username but no other details will be revealed at this time unless you choose to reveal them.

At no point do we have access to your password. It is of the utmost importance that you keep this private. Any actions taken under your account are your responsibility (including any deals made or fees owed). Should you suspect that anyone knows your password you should change it immediately and/or contact us.

Third Parties

Any information that we collect is used for the day to day running and/or analysing of the website/service. Tompee will not sell, share or rent your details to a third party without your explicit consent or if permitted to do so by law.

Occasionally we may need to provide information to trusted parties who work with/for us. They have no right to your details and must not disclose or store them.

Security

Like with any information on the Internet we cannot guarantee 100% security however we are strongly committed to keeping your details confidential, secure and safe. Any information you provide to us is done so at your own risk.

Our website contains links to external website/services. They will not comply with our terms and conditions or privacy policy.

Contacting Us

Any questions, please don’t hesitate to contact us using our online message form or by emailing us at support@tompee.com

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